Shipping Policy
Updated September 27, 2023
Return Policy
XYMOGEN® rigorously tests all its formulas for authenticity, potency, and safety; we do not resell any returned items and cannot accept returns. Claims for shortages, incorrect items, and damages must be made within five (5) days of delivery and will be reviewed on a case-by-case basis.
Shipping Address
XYMOGEN.com will try to validate your shipping address and provide you with a recommended substitution. Please be aware that if the shipping vendor finds errors or the address is undeliverable, you agree to pay an $18 fee for address corrections and/or package rerouting.
Domestic Shipping Policy
At its discretion, XYMOGEN may use any carrier and/or method to ship orders.
Shipping Rates
For Consumers
- Free Standard Shipping on orders $100 or more
- $11.95 Standard Shipping on orders $99.99 or less
For Practitioners
- Free Standard Shipping on orders $250 or more
- $14.95 Standard Shipping on orders $249.99 or less