Shipping Policy

Updated September 27, 2023

Return Policy

XYMOGEN® rigorously tests all its formulas for authenticity, potency, and safety; we do not resell any returned items and cannot accept returns. Claims for shortages, incorrect items, and damages must be made within five (5) days of delivery and will be reviewed on a case-by-case basis.

 

Shipping Address

XYMOGEN.com will try to validate your shipping address and provide you with a recommended substitution. Please be aware that if the shipping vendor finds errors or the address is undeliverable, you agree to pay an $18 fee for address corrections and/or package rerouting.

 

Domestic Shipping Policy

At its discretion, XYMOGEN may use any carrier and/or method to ship orders.

 

Shipping Rates

For Consumers
  • Free Standard Shipping on orders $100 or more
  • $11.95 Standard Shipping on orders $99.99 or less
For Practitioners
  • Free Standard Shipping on orders $250 or more
  • $14.95 Standard Shipping on orders $249.99 or less
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